How to delete your Squishers account
In the app (fastest):#
- Open Squishers.
- Tap Profile, then the gear icon for Settings.
- Scroll to the bottom and tap Delete account.
- Follow the steps to confirm.
Can’t open the app? Email support@trymastery.app with the subject “Delete my account” and your username. Send it from the email on your account if you can. If you signed in with Apple and hid your email, tell us that. We’ll check that it’s really you, by email or in the app. Then we’ll delete your account within 30 days.
What happens next: your account is hidden right away. You have 30 days to change your mind. Just sign in and tap Restore account. After 30 days, your profile, collection, wishlist, listings, posts, comments, and photos are erased.
What we keep:#
- Messages you already sent stay in the other person’s chat, labeled “Deleted collector.” Photos in them are removed.
- Your trades, offers, and the reviews you wrote stay, labeled “Deleted collector,” without your username. Trade records are kept for 3 years for safety. Then we remove the names.
- Listings that were part of an offer stay, without their photos. Squishies you added to the catalog stay, without your name or photos.
- Shipping addresses are erased 90 days after a trade ends.
- Safety reports are kept 1 to 2 years, as our Privacy Policy explains.
- Backup copies are fully erased within about 15 weeks.
Unused free Pro months are lost.
Paying for Pro? Deleting your account does not cancel your subscription. Cancel it in your App Store or Google Play settings first.