Need help?

Email us at support@trymastery.app. We usually answer within 2 business days.

To help us help you faster, tell us:

• your Squishers username
• what phone you use (iPhone or Android)
• what happened, and a screenshot if you can

Safety problem? In the app, tap Report a problem on the trade, or use Report on the message, listing, post, or profile. If someone is in danger or a crime happened, call 911 or your local police first.

Child safety: to report anything that harms or sexualizes a child, use Report in the app or email support@trymastery.app. We report child sexual abuse material to the National Center for Missing & Exploited Children (NCMEC).

Copyright complaints: see “Copyright and trademark complaints” in our Terms of Service.

Common questions#

• How do I cancel Squishers Pro? iPhone: Settings → your name → Subscriptions → Squishers. Android: Google Play → Profile → Payments & subscriptions → Subscriptions → Squishers. On iPhone, cancel at least 24 hours before it renews to stop the next charge.
• Does Squishers handle payments for items? No. You and the other collector decide how to pay. Be careful paying people you don’t know.
• How do I get a free month of Pro? Invite 5 friends who join and qualify with your invite link. Find your link in Profile → Invite friends. If you already pay for Pro, your free months start after your paid Pro ends.